Foire aux questions (FAQ)

• What is Penco?

  A: Penco is a nocode SaaS solution that enables teams to design bespoke working models to improve collaboration.

• How do I get started with Penco?

  A: For the time being, you can register via the 'contact us' contact form. This way, you can test the application and be informed of upcoming events.

• What types of job templates can I create?

  A: Youu can create templates for project management, task tracking, sales, resource management and much more. Our limits are your limits.

• Is Penco suitable for large companies?

  A: Yes, our solution is perfectly suited to large companies with advanced features to manage teams of all sizes.

• How can I invite members to my team?

  A: You can invite members via their email address or Penco account.

• Is there a limit to the number of projects I can create?

  A: The number of projects you can create depends on the plan you have chosen.

• Can we integrate other tools with Penco?

  A: Yes, Penco will integrate with other tools and applications to centralize your work. Register now to find out about future enhancements.

• Does Penco offer security features to protect our data?

  A: Absolutely, we use industry-standard security protocols (ISO 27001 and ISO 27701) to ensure the security and confidentiality of your data.

• How can I see the progress of a project?

  A: There are several ways of doing this. For example, you can filter data by progress status.

• Is it possible to customize the notifications I receive?

  A: Yes, you can customize your notifications to receive only the information relevant to you.

• What support is available if I have any problems?

  A: We offer support via email, live chat, and phone, depending on the plan you've signed up for.

• Is Penco available on mobile?

  A: Our application is responsive, so you can manage your projects and collaborate with your team wherever you are.

• How can I cancel my subscription?

  A: You can cancel your subscription at any time via your account settings.

• Are there any training courses or resources to help you use Penco better?

  A: We offer webinars, tutorials and pre-built templates to help you maximize the use of our platform.

• Can we export data from Penco?

  A: You can import your data from Excel or Google sheets. More extensive data import and export is possible via our API.

• How can I recover a project deleted by mistake?

  A: You can recover your information up to 30 days after deletion.

• What payment options are available?

  A: We accept payment by credit card, bank transfer or invoice for key accounts.

• Can I add custom fields to my projects?

  A: Yes, our nocode tool allows you to add and customize fields according to the specifics of your job.

• Yes, you can define roles and adjust permissions for each member of your team.

  A: Yes, you can define specific roles and adjust permissions for each member of your team.

• How does Penco help improve team collaboration?

  A: Our platform brings together information sharing, stakeholders and associated communication. You benefit from the context of the information produced

• What reports can I generate to analyze performance?

  A: You can generate a variety of customized reports to analyze productivity, customer satisfaction, lead times, project efficiency, and much more.

• Are there any usage limits for the free version?

  A: Yes, the free version has limits on the number of projects, storage size, and access to certain features.

• How can I get a demo of Penco?

  A: You can request a demo on our website, and one of our representatives will contact you to schedule a session.

• Are there discounts for non-profit organizations?

  A: Yes, we offer special discounts for non-profit organizations and educational institutions.

• How can I track changes made in a project?

  A: Our version tracking system lets you see who made what changes and when.

• Can Penco be used to manage multiple teams in different locations?

  A: Absolutely, our solution is designed to make it easy to manage multiple teams, no matter where they are located.

• What is Penco's privacy policy?

  A: Our privacy policy details how we collect, use and protect your personal data.

• Is Penco available in other languages?

  A: Currently, our platform is available in English, French.

• Can I set reminders for task deadlines?

  A: Yes, you can easily set reminders so you never miss an important deadline.

• What is the minimum duration of a subscription?

  A: Our subscriptions are generally billed on a monthly or annual basis, with no minimum commitment beyond the paid period.